📜 Terms and Conditions
Welcome to TokyoDrip. By accessing or using our website (https://drip.tokyo), you agree to the following terms. Please read them carefully before placing any orders.
1. Custom Product Policy
All products on TokyoDrip are custom-made per order. By purchasing, you understand:
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Products are crafted specifically for your chosen design and size.
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Slight design or placement variations may occur due to the handcrafted nature of the product.
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Returns are not accepted unless the item is defective (see Returns Policy).
2. Order Cancellations
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Orders can only be cancelled within 3 days of purchase.
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After that, the order enters production and cannot be changed, cancelled, or refunded.
3. Shipping and Delivery
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We ship via third-party providers (e.g., XYZ Courier).
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Once shipped, we are not liable for delays, damage, or mishandling caused by the delivery company.
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Estimated delivery timelines are approximate and may vary.
4. Defective or Damaged Items
If you receive a defective product:
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Report it within 48 hours of delivery.
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Provide clear photos and your order number.
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We reserve the right to approve or reject claims based on evidence provided.
5. Intellectual Property
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All product designs, artwork, images, and content on tokyodrip.com are the intellectual property of Tokyo Drip and its creators.
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You may not reproduce, distribute, or use our designs without written permission.
6. Privacy and Data
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Your information is used solely for order processing and customer service.
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We do not sell or misuse your personal data. For more, see our Privacy Policy.
7. Modifications
We reserve the right to update or modify these Terms at any time. Continued use of the site means you accept any revised terms.
8. Contact Us
For any questions or concerns, please contact:
📧 tokyodripinfo@gmail.com
🌐 drip.tokyo